Accessibility Statement

Our Commitment to Accessibility

Plantline is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should have access to our services, regardless of their abilities or the technology they use. This commitment extends to our website, online services, and all digital content we provide.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Measures

Plantline takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our design and development process
• Assign clear accessibility goals and responsibilities
• Provide continual accessibility training for our staff
• Include people with disabilities in our user testing
• Regularly review and test our website for accessibility issues
• Employ formal accessibility quality assurance methods

Accessibility Features

Our website includes the following accessibility features:

Navigation

• Clear and consistent navigation structure across all pages
• Keyboard navigation support for all interactive elements
• Skip to main content link for screen reader users
• Descriptive page titles and headings

Content

• Semantic HTML for proper content structure
• Descriptive link text (no "click here" links)
• Alternative text for all images
• Sufficient color contrast for text readability
• Text can be resized up to 200% without loss of functionality

Forms

• Clear labels for all form fields
• Error messages that clearly identify the problem
• Required fields are clearly marked
• Focus indicators visible on all interactive elements

Media

• Videos include captions (when applicable)
• Audio descriptions provided for video content (when applicable)
• Animations can be paused or disabled

Compatible Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Browser extensions for accessibility

Known Limitations

Despite our best efforts, there may be some limitations to the accessibility of our website. Below are known issues we are currently working to resolve:

• Some third-party embedded content may not be fully accessible
• Older PDF documents may not be screen reader accessible (we are updating these)
• Some decorative images may be missing alternative text

We are actively addressing these issues and expect to have them resolved by Q2 2025.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, please let us know:

We try to respond to accessibility feedback within 2 business days. If you need information in an alternative format, please contact us and we will work with you to provide the information in a format that meets your needs.

Assessment Approach

Plantline assessed the accessibility of this website by the following approaches:

• Self-evaluation: Internal testing using accessibility tools and screen readers
• Automated testing: Regular scans using WAVE, axe DevTools, and Lighthouse
• User testing: Testing with users who rely on assistive technologies
• Expert review: Periodic reviews by accessibility consultants (planned)

Formal Complaints

We aim to resolve all accessibility concerns informally. However, if you feel your concern has not been adequately addressed, you may file a formal complaint:

• With us directly at accessibility@plantline.com
• With the U.S. Department of Justice if you believe we have violated the Americans with Disabilities Act (ADA)

This accessibility statement was created on November 6, 2025, and last reviewed on the same date.